At POE, we take pride in the quality and craftsmanship of each piece. All items are carefully inspected before they are shipped. As a small clothing brand, we currently do not accept returns, exchanges, or refunds once an order has been placed and confirmed.

Please take note of the following:

• All sales are final.
• We do not offer returns or exchanges for change of mind, incorrect sizing, or buyer’s remorse.
• We do not process refunds unless an item is proven to be defective or damaged upon arrival.
  
  

Damaged or Incorrect Orders

If you received an incorrect or damaged item, please email us within 48 hours of delivery at [your email address] with the following:

• Your order number
• A clear photo of the item received
• A description of the issue
  
  

We will assess the situation and offer a resolution, which may include a replacement or store credit at our discretion.

Thank you for understanding and supporting our brand. We encourage you to review all product details and our size guide carefully before placing an order. For sizing or styling advice, feel free to contact us—we’re happy to assist!